Cancellation /
Schedule Change Fee
(Individual Reservation)
*This information pertains to individual reservations for 1 to 6 guests.
For group reservations of 7 guests or more, please clickhere.
The cancellation fee is not a penalty, but rather a request for your cooperation in maintaining the operation of the mountain lodge. Your understanding of this as a contribution to the sustainability of our hut would be greatly appreciated.
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Cancellation fee within 4days before the date of stay ¥3,000 per person Schedule change fee within 4days before the date of stay ¥1,000 per person
ex. Canceling a personal reservation for August 10th
Please note that in cases of significant transportation disruption (such as road closures or public transportation stoppages) or government mandates (such as a state of emergency), the above cancellation fees and date change fees will not apply.
Cancellation based on weather conditions is subject to individual judgment, and therefore, we adhere to the policies mentioned above. We kindly request your understanding of the purpose of these regulations and appreciate your cooperation.
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Payment Please transfer to the following bank account.
八十二銀行 大町支店(普) 867772 合同会社雲ノ平山荘
Bank: Hachijuni Bank
Branch: Omachi Branch
Account Type: Ordinary
Account Number: 867772
Account Holder: Kumonodaira sanso LLC
Please make the payment within one month. We regret to inform you that the transfer fee is to be borne by you.