For Mountain Lodge Reservations:
〇Up to 5 days before the stay: Please cancel online or contact us by phone.
〇If you made the reservation by phone, please contact us by phone regardless of the date.
〇Within 4 days before the stay: Please contact us by phone.
If you made the reservation by phone, please contact us by phone regardless of the date.
Individual reservation cancellation policy
Groups reservation cancellation policy
For Campsite Reservations:
○Until 2:00 PM the day before the stay: Please cancel online or contact us by phone.
○After 2:00 PM the day before the stay: Please contact us by phone.
Yes, we have a drying room in the basement. As it is a compact space, we kindly ask guests to share and cooperate.
Please note that on sunny days, we may choose not to turm on the heater. Your understanding is appreciated. (On sunny days, things dry well on the terrace and on Japanese Pines.)
Additionally, we request that you label or clearly sign on your belongings to prevent mix-ups.
In our mountain hut, there is no cellular reception or internet connectivity.
However, you can receive cellular reception on the hilltop within a 15-minute walk from our hut towards Takamagahara, as well as the summit of Mount Badake (20 minute-walk), Swiss Garden (20-25 minute-walk).
-Available for same-day registration only, limited capacity
-No reservations accepted
-Not available on days designated for campsite reservations
*We plan to start accepting credit card payments in 2024, but please be aware that technical issues may arise due to communication conditions. We will confirm available payment services before we start mountain hut operation in July 2024. Please check the website for updated information.